Privacy Policy

Last Updated: June 15, 2025

Dahlia Health, Inc. ("Dahlia," "we," "us" or "our") provides a platform for parents or guardians ("Parents") to answer health questions using a chatbot and find on demand peer mentorship for their teenager(s) ("Teenager" or "Teen") by pairing their Teen(s) with a college student or a young professional with shared interests, experiences, and personality traits ("Bloom Buddies"). This Privacy Policy describes how Dahlia handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website and mobile application (collectively, the "Service"), as well as through social media, our marketing activities, our live events, and other activities described in this Privacy Policy.

Dahlia is not a medical practice and does not provide medical advice, treatment recommendations, or care. All Bloom Buddy services are provided by trained Bloom Buddies. Dahlia provides a HIPAA compliant way for a Teen to receive the Service from a Bloom Buddy.

Data Protection Officer. Dahlia is headquartered in New York City in the United States. Dahlia has appointed an internal data protection officer for you to contact if you have any questions or concerns about Dahlia's personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Dahlia's data protection officer. Dahlia's data protection officer's name and contact information are as follows: Parth Chodavadia - legal@dahlia.health.

Information We Collect

Information Provided to Us as a Parent. Please note that the information we may collect from you may vary depending on how you interact with the Services. We have outlined these differences below. This does not include aggregated or de-identified information that is maintained in a form not reasonably capable of being associated with or linked to an individual ("De-Identified Information"). Personal information you may provide to us as a Parent through the Service includes:

Identifiers, such as your first and last name, salutation, email address, billing and mailing addresses, and phone number.

Demographic Information, such as your city, state, country of residence, and postal code.

Profile Data, such as the username and password that you may set to establish an online account on the Service, date of birth, biographical details, photograph, links to your profiles on social networks, interests, preferences, and any other information that you add to your account profile.

Communications that we exchange with you, including when you contact us through the Service, social media, or otherwise.

Marketing Data, such as your preferences for receiving our marketing communications and details about your engagement with them.

Questionnaire Responses, such as you and your Teenager's personal concerns, goals, Bloom Buddy preferences, and any other information that you choose to provide.

Relationship Data, such as familial or other relationship to Teenagers whose personal information you may provide to us.

Government-Issued Identification Numbers, such as national identification number (e.g., Social Security Number, tax identification number, passport number), state or local identification number (e.g., driver's license or state ID number), and an image of the relevant identification card.

Feedback Data, such as the information you share when you complete a survey or provide feedback about your experience with the Services.

Payment Information needed to complete transactions, including payment card information or bank account number.

Other Data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Information Provided to Us as a Teenager. Please note that the information we may collect from you may vary depending on how you interact with the Services. We have outlined these differences below. This does not include aggregated or de-identified information that is maintained in a form not reasonably capable of being associated with or linked to an individual ("De-Identified Information"). Personal information you may provide to us as a Teenager through the Service includes:

Identifiers, such as your first and last name, salutation, email address, mailing addresses, and phone number.

Demographic Data, such as your city, state, country of residence, postal code, gender, ethnicity, sexual orientation, race, age, pronouns, and any other self-identifying information that you choose to provide.

Profile Data, such as the username and password that you may set to establish an online account on the Service, education information, date of birth, biographical details, photograph, links to your profiles on social networks, interests, hobbies, preferences, and any other information that you add to your account profile.

Communications that we exchange with you, including when you contact us through the Service, social media, or otherwise.

Conversation History with Daisy, our AI chatbot, including all interactions, questions asked, responses provided, and contextual information shared to maintain continuity and personalization of your experience with the Service.

Questionnaire Responses, such as your personal concerns, goals, hobbies, activities, education plans, communication preferences, Bloom Buddy preferences, and any other information that you choose to provide.

Marketing Data, such as your preferences for receiving our marketing communications and details about your engagement with them.

Feedback Data, such as the information you share when you complete a survey or provide feedback about your experience with the Services.

Other Data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-Party Sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:

Public Sources, such as social media platforms, and other publicly available sources.

Our Affiliate Partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.

Third-Party Services, such as social media services, that you use to log into, or otherwise link to, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service.

Marketing Partners, such as joint marketing partners and event co-sponsors.

Automatic Data Collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

Device Data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.

Online Activity Data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.

Precise Geolocation Data when you authorize our mobile application or service to access your device's location. Precise Geolocation will only be used in the event of an emergency and will never be stored in our servers for longer than 48 hours.

Cookies and Similar Technologies. Some of the automatic collection described above is facilitated by the following technologies:

Cookies, which are small text files that websites store on user devices and that allow web servers to record users' web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both "session cookies" that are deleted when a session ends, "persistent cookies" that remain longer, "first party" cookies that we place and "third party" cookies that our third-party business partners and service providers place.

Local Storage Technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.

Web Beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

Data About Others. We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.

How We Use AI

Artificial Intelligence and Automation. We use artificial intelligence ("AI") models, including natural language processing tools, to power features such as Daisy, our AI chatbot, and to support peer matching, content recommendations, and engagement tracking. These models are trained using de-identified or aggregated user data. Human reviewers may occasionally audit responses to improve quality. Our AI features do not make clinical diagnoses or decisions. We continuously update and evaluate our AI systems to ensure they are fair, accurate, and aligned with our mission of supporting teen wellness.

AI Safety Limitations. Conversations with Daisy, our AI chatbot, are not monitored by human staff for crisis situations. Our AI is not equipped to detect or respond to mental health emergencies. Users experiencing crisis situations must seek help independently by contacting trusted adults, calling 988 (Suicide & Crisis Lifeline), texting "HOME" to 741741 (Crisis Text Line), or calling 911 for emergency services.

Conversation Memory and Continuity. Daisy, our AI chatbot, maintains memory of your conversations and interactions to provide personalized and continuous support. This includes remembering previous topics discussed, personal concerns shared, goals established, preferences expressed, and progress made over time. This conversation history enables Daisy to provide contextually relevant responses, avoid repetitive questions, and build upon previous discussions to enhance your overall experience with the Service.

De-identified Data and AI Model Development. We may de-identify personal or health information so that it can no longer reasonably be used to identify an individual. De-identified data is used to train and improve our machine learning models (including Daisy, our AI chatbot), analyze usage trends, support academic or clinical research, and refine our matching algorithms. These models help us better understand patterns across users and enhance our ability to support teen wellbeing at scale. De-identified data may be aggregated with data from other users and used for lawful business and research purposes. We take care to ensure this data cannot be linked back to you and follow applicable laws and data minimization practices when doing so.

Personalization. We use personal information to provide a hyper-personalized experience for teens and parents. This includes tailoring content, recommendations, peer matches, chatbot responses, and wellness prompts based on a teen's expressed preferences, past interactions, stated goals, and profile data. Our goal is to help users feel seen, heard, and supported in ways that are meaningful to them. Personalization features may involve machine learning models trained on prior interactions but will never involve the sale of personal data to third parties.

Data Flow Between Services. To provide seamless and coordinated support across our platform, information may flow between our various services as follows: (a) User profile information, including interests, goals, and preferences, is accessible across Daisy and Bloom Buddy services to ensure consistent, personalized support; (b) With your explicit consent, relevant context from your AI conversations with Daisy may be shared with your assigned Bloom Buddy to provide background on topics discussed and ensure continuity between AI and human support; (c) Crisis concerns identified during live Bloom Buddy sessions may be escalated according to our crisis intervention protocols; and (d) Analytics and usage patterns may be shared between services to improve overall platform functionality and user experience.

Crisis Intervention and Mandatory Reporting

Circumstances Requiring Disclosure. While we respect your privacy and confidentiality, there are specific situations where we are legally required or ethically obligated to disclose information to protect safety. These circumstances apply ONLY to human-led interactions with Bloom Buddies during live support hours. Crisis intervention protocols include: (a) when we believe you are at imminent risk of harming yourself; (b) when we believe you are at imminent risk of harming others; (c) when we become aware of ongoing abuse or neglect of a minor; (d) when required by law, including court orders, subpoenas, or lawful requests from government authorities; and (e) when necessary to protect the rights, property, or safety of Dahlia, our users, or others.

Crisis Detection and Assessment. Crisis intervention protocols apply only to live interactions with Bloom Buddies and include: (a) reports from Bloom Buddies who are trained to recognize and report safety concerns during live sessions; (b) direct reports from users, parents, or other concerned parties about emergency situations; and (c) assessment by trained crisis response personnel during live support hours.

Crisis Response Protocol. Upon identification of a potential crisis situation during live support hours, we follow this protocol: (a) immediate assessment by trained crisis response personnel to evaluate the situation and determine risk level; (b) direct contact with the individual when possible to assess immediate safety; (c) notification of parents or guardians for minors, and emergency services when imminent danger is identified; (d) connection with appropriate mental health resources, crisis hotlines, or first responders as necessary; (e) coordination with healthcare providers and family members as appropriate and with consent; (f) documentation of all crisis intervention activities as required by law; and (g) follow-up support and resource provision to ensure continued safety.

Information Disclosed During Crisis Situations. In crisis situations involving live Bloom Buddy interactions, we may disclose: (a) specific conversation content or communications that indicate risk of harm; (b) your contact information and known location; (c) relevant background information necessary for appropriate crisis response; and (d) information about the nature and severity of the identified concern. We will not disclose unrelated personal information or details beyond what is necessary for safety purposes.

Mandatory Reporting Requirements. As required by applicable law, we will report suspected child abuse or neglect to appropriate authorities, including local Child Protective Services, law enforcement agencies, and state mandatory reporting hotlines. Teen users will be informed of mandatory reporting when possible and safe to do so.

Rights During Crisis Intervention. During crisis situations, you retain the right to: (a) be informed when confidentiality has been breached, when safe to do so; (b) know what information was shared and with whom; (c) continue accessing support services with appropriate safety monitoring in place; and (d) appeal crisis intervention decisions through our Data Protection Officer at legal@dahlia.health.

How We Use Your Personal Information

Health Information. Some Personal Information we collect may constitute protected health information ("PHI") under HIPAA. As a part of onboarding, we will provide you with a HIPAA Notice of Privacy Practices describing the collection and use of your health information. We will only collect and use PHI for the purposes of providing the Services and we only collect the minimum amount necessary to fully perform and provide the Services on our Platform. We may combine your PHI with Personal Information that we have either obtained from you or through a third-party, such as your healthcare provider, health insurer, employee benefits program, or other health care providers. PHI will only be used and disclosed as outlined in the HIPAA Notice of Privacy Practices and as permitted by HIPAA and other applicable law. Dahlia may de-identify your information such that it is no longer considered protected health information or personally identifiable information.

Service Delivery. We may use your personal information to: provide, operate and improve the Service and our business; establish and maintain your user profile on the Service; enable Daisy to remember your conversations and provide personalized, continuous support; facilitate matching between Teenagers and appropriate Bloom Buddies; enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in; communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages; communicate with you about events or contests in which you participate; understand your needs and interests, and personalize your experience with the Service and our communications; facilitate coordination between AI and peer support services with appropriate consent; and provide support for the Service, and respond to your requests, questions and feedback.

Research and Development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. This includes using de-identified data to train and improve AI models, enhance matching algorithms, and conduct research on teen wellness and peer support effectiveness.

Marketing and Advertising. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes. PHI will not be used for marketing without obtaining prior written authorization, as required by HIPAA. Dahlia does not sell your personal data to advertisers or data brokers. We only use your data to support your experience with our Service, and any marketing you receive is either directly from us or our partners under strict data use agreements. Dahlia will never sell user data for any reason.

Direct Marketing. We may send you direct marketing communications. You may opt-out of our marketing communications as described in the "Your Choices" section below.

Survey Responses. With your consent, we may use your feedback and survey responses to post comments about your experience with the Services on the website, for promotions, or otherwise.

Compliance and Protection. We may use your personal information to: comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; protect our, your or others' rights, privacy, or property (including by making and defending legal claims); protect the safety of you or others in the event of a crisis or immediate threat to your or others' wellbeing; audit our internal processes for compliance with legal and contractual requirements or our internal policies; enforce the terms and conditions that govern the Service; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

With Your Consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

Cookies and Similar Technologies. In addition to the other uses included in this section, we may use the Cookies and similar technologies described above for the following purposes:

Technical Operation. To allow the technical operation of the Service, such as by remembering your selections and preferences as you navigate the site, and whether you are logged in when you visit password protected areas of the Service.

Functionality. To enhance the performance and functionality of our services.

Analytics. To help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails. For example, we use Google Analytics for this purpose. You can learn more about Google Analytics and how to prevent the use of Google Analytics relating to your use of our sites here: https://tools.google.com/dlpage/gaoptout?hl=en.

Retention. We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. Specific retention periods include: (a) Account information: retained while account is active, deleted within thirty (30) days of account closure request; (b) Conversation history with Daisy: retained for up to two (2) years for service continuity, or until deletion is requested by the user; (c) Crisis intervention records: retained as required by applicable law and professional standards; (d) Payment information: retained per financial regulations and fraud prevention requirements; (e) Marketing data: retained until opt-out request or account closure; (f) De-identified research data: may be retained indefinitely as it cannot identify individuals; and (g) Emergency location data: automatically deleted within forty-eight (48) hours of collection. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

How We Share Your Personal Information

Service Providers. We may share your personal information with third parties that provide services on our behalf or help us operate the Service or our business, such as hosting, information technology, customer support, email delivery, consumer research and website analytics.

At Your Direction. If you request immediate assistance related to your health or wellbeing, we may connect you to first responders, mental health and medical professionals, or support hotlines.

Your Healthcare Providers or Family. With your consent, we may share your information, including information collected from your use of our Platform, with your health care providers and/or family members (e.g., immediate family or friends) that you designate to receive your information.

Parents and Guardians. For users under eighteen (18) years of age, we may share general progress updates and service usage information with parents or guardians as part of our standard service delivery. If we, or our Bloom Buddies, believe a Teenager's health or wellbeing is at risk, we may share relevant information and our concerns directly with the Teenager's Parent, guardian, or other responsible adult, as outlined in our Crisis Intervention and Mandatory Reporting section above.

Bloom Buddies and Peer Support Services. With appropriate consent, relevant information may be shared between your AI chatbot interactions and peer support services to ensure coordinated care. De-identified conversation patterns and interaction data may be used to train Bloom Buddies and improve peer support quality. Your assigned Bloom Buddy may have access to basic profile information, relevant conversation context you have consented to share, check-in responses and progress updates, and safety concerns when relevant to their support role.

Payment Processors. Any payment card information you use to make a payment on the Service is collected and processed directly by our payment processors, such as Stripe. Stripe may use your payment data in accordance with its privacy policy, available at https://stripe.com/privacy.

Professional Advisors. We may share your personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and Others. We may share your personal information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business Transferees. We may share your personal information with acquirers and other relevant participants in business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Dahlia Health or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Business Associate Agreements. To ensure the protection of your PHI as required by HIPAA, we enter into Business Associate Agreements (BAAs) with all third-party service providers (business associates) who may have access to PHI in the course of providing services to us. These BAAs require our business associates to implement appropriate safeguards to protect the confidentiality, integrity, and availability of PHI they receive, maintain, or transmit on our behalf. They also mandate reporting to us any security incidents or breaches of which they become aware.

SMS Services and Communications

SMS Access to Daisy. With parental consent for users under eighteen (18) years of age, Teenagers may interact with Daisy, our AI chatbot, via SMS text messaging. Standard messaging rates from your mobile carrier apply to all SMS communications with our Service. You may opt-out of SMS services at any time by replying "STOP" to any SMS message from us.

PHI and SMS Limitations. SMS text messaging is not a secure transmission method for Protected Health Information (PHI) or other sensitive personal information. By consenting to SMS services, you acknowledge and accept these inherent security limitations. We are not responsible for the security of PHI or other personal information during SMS transmission. We recommend sharing sensitive health information through our secure mobile application interface rather than via SMS.

SMS Data Collection and Use. Through SMS services, we may collect your mobile phone number and carrier information, message content and timestamps, delivery confirmations and read receipts, and opt-in and opt-out preferences. This information is subject to the same usage and sharing practices outlined in this Privacy Policy, including AI safety monitoring and crisis intervention protocols.

SMS Privacy Commitments. We collect your mobile number and SMS opt-in status solely to deliver the messages you request. We never sell or rent SMS opt-in data, consent records, or message content to third parties. We do not share SMS information with any non-affiliated third parties for marketing or any other purpose not outlined in this Privacy Policy. The sharing disclosures in the "How We Share Your Personal Information" section above do not apply to SMS opt-in data or consent records, except as necessary for service delivery or legal compliance.

Your Choices

Access, Update, or Delete Your Information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account. You may also contact us to inform us of any changes or errors in any Personal Information we have about you to ensure that it is complete, accurate, and as current as possible. You may request deletion of your account by contacting us at legal@dahlia.health. You may also request deletion of specific conversations with Daisy or other content through your account settings or by contacting us directly.

Opt-out of Marketing Communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails. If you receive marketing text messages from us, you may opt out of receiving further marketing text messages from us by replying "STOP" to our marketing message.

Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Mobile Location Data. You can disable our access to your device's precise geolocation in your mobile device settings.

Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

Declining to Provide Information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Conversation History Control. You may request to delete specific conversations with Daisy or your entire chat history through your account settings or by contacting us. You may also control what conversation context is shared with your assigned Bloom Buddy through your consent preferences.

Security and Data Protection

Security Measures. We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. We implement what we believe to be appropriate and reasonable technical and organizational measures to protect the information that we collect and store from loss, misuse, unauthorized use, access, inadvertent disclosure, change or destruction. We use encryption to keep your data private while in transit. We restrict access to Personal Information to those employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. However, no network, server, database or Internet or email transmission is ever fully secure or error free. Please keep this in mind when giving us any Personal Information.

Data Breach Notification. In compliance with HIPAA and other applicable laws, we take the security of your personal information and protected health information (PHI) very seriously. In the event of a data breach that affects your PHI or personal information, we will follow all applicable laws regarding breach notification. If we discover a breach of unsecured PHI, we will notify affected individuals without unreasonable delay, no later than sixty (60) days from the discovery of the breach. We will inform you of the nature of the PHI involved, the steps you should take to protect yourself from potential harm, a brief description of what we are doing to investigate the breach, mitigate damages, and protect against further breaches, as well as contact information should you have any questions or concerns. Our notification will be provided in writing by mail, or by email if you have agreed to receive electronic communications from us. If the breach affects a large number of individuals, or if contact information for some individuals is insufficient or out of date, we will provide notice in a manner that is reasonably calculated to reach those individuals, which may include posting on our website or in a major print or broadcast media.

Legal Compliance and Limitations

International Data Transfer. We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country. We implement appropriate safeguards for international data transfers in compliance with applicable laws.

Children's Privacy. The Service is not intended for use by anyone under thirteen (13) years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact legal@dahlia.health. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Limitation of Liability. DAHLIA IS NOT A HEALTHCARE PROVIDER AND DOES NOT PROVIDE MEDICAL SERVICES, DIAGNOSIS, TREATMENT, OR PROFESSIONAL MENTAL HEALTH COUNSELING. THE AI CHATBOT RESPONSES ARE NOT MEDICAL ADVICE OR PROFESSIONAL COUNSELING. BLOOM BUDDIES ARE PEER SUPPORTERS, NOT LICENSED MENTAL HEALTH PROFESSIONALS. THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DISCLAIM ALL LIABILITY FOR ANY HARM RESULTING FROM USE OF THE SERVICES OR RELIANCE ON INFORMATION PROVIDED THROUGH THE SERVICES. EMERGENCY RESPONSE CAPABILITIES ARE LIMITED AND SHOULD NOT REPLACE 911 OR EMERGENCY SERVICES.

Indemnification. You agree to indemnify, defend, and hold harmless Dahlia and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your use or misuse of the Services; (b) your violation of this Privacy Policy or our Terms of Service; (c) your provision of inaccurate or incomplete information; or (d) your violation of any applicable law or the rights of any third party.

Governing Law. This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising under this Privacy Policy will be brought exclusively in the federal or state courts located in New York County, New York.

Other Sites and Services. The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Changes to this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

Contact Information

Email: legal@dahlia.health

Mail: 410 West 53rd Street Apt #305, New York, NY 10019

Phone: 512-948-5544